Privacy Policy

Company: ActiveTech
Last updated: 2/21/2026

1. Introduction

ActiveTech (“we”, “our”, or “us”) develops and operates mobile applications and related services (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our apps.

By using our apps, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect:

  • Name
  • Email address
  • Username
  • Profile information
  • Login credentials (encrypted)
  • Support messages
  • Payment confirmation data (not full card numbers)

Collected when you:

  • Create an account
  • Log in
  • Contact support
  • Make purchases

2.2 Automatically Collected Information

Our apps may automatically collect:

  • Device type and model
  • Operating system
  • App version
  • IP address
  • Language settings
  • Usage data and analytics
  • Crash logs
  • Advertising identifiers (AAID/IDFA)

2.3 Information from Third Parties

We use trusted services that may collect data:

  • Google AdMob (ads)
  • Google Firebase / Google Cloud (analytics, authentication, storage)
  • Apple services (if on iOS)
  • Payment processors (Google Play Billing / Apple In-App Purchase)

These providers process data under their own privacy policies.

3. How We Use Your Information

We use data to:

  • Provide and maintain the app
  • Create and manage user accounts
  • Enable login and authentication
  • Process purchases
  • Show advertisements (AdMob)
  • Improve app performance
  • Detect fraud and abuse
  • Provide customer support
  • Comply with legal obligations

4. Advertising (AdMob)

Our apps may display ads via Google AdMob.

AdMob may collect:

  • Advertising ID
  • Device info
  • IP address
  • Interaction data

Users can reset or limit ad tracking via device settings.

5. In-App Purchases

If you buy paid features:

  • Payments are processed by Apple App Store or Google Play
  • We do NOT store full credit card details
  • We only receive purchase confirmation

All billing disputes must be handled through the respective store.

6. Account Registration & Login

When you create an account:

  • Your password is securely encrypted
  • You are responsible for keeping credentials confidential
  • We may suspend accounts that violate our Terms

7. Data Sharing and Disclosure

We do NOT sell personal data.

We may share information with:

  • Service providers (Firebase, AdMob, cloud hosting)
  • Legal authorities if required
  • Business transfers (merger/acquisition)

All partners are required to protect your data.

8. Data Retention

We keep data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Users may request deletion (see Section 11).

9. Children’s Privacy

Our apps are not directed to children under 13 (or under the age required by local law).

If we discover that a child has provided personal data, we will delete it promptly.

Parents may contact us for removal requests.

10. Data Security

We implement reasonable safeguards:

  • Encryption in transit (HTTPS)
  • Secure authentication
  • Access controls
  • Cloud security via Google Cloud

However, no system is 100% secure.

11. Your Privacy Rights

Depending on your region, you may have rights to:

  • Access your data
  • Correct your data
  • Delete your account
  • Withdraw consent
  • Object to processing

Account Deletion

Users can:

We will process requests within a reasonable time.

12. International Data Transfers

Your data may be processed on servers located outside your country via Google Cloud and partners.

We ensure appropriate safeguards are in place.

13. Changes to This Policy

We may update this Privacy Policy.

We will notify users by:

  • Updating the date
  • Posting inside the app
  • Store listing updates when required

14. Contact Us

ActiveTech
Email: info@activetech.ae
Address: UAE, Dubai