# Beitna Sawa
## Privacy Policy
**Effective date: November 7, 2026**
Beitna Sawa is a home and kitchen organization app operated by **ACTIVETECH PORTAL** (“Beitna Sawa,” “we,” “us,” or “our”). It helps you organize grocery lists and household inventory and explore recipes and cooking ideas. This Privacy Policy describes the information we may collect, how we use and share it, how long we keep it, and the choices available to you.
### 1. Contact us
For privacy questions, requests, or account-deletion assistance, contact:
- **Legal operator:** ACTIVETECH PORTAL
- **Privacy email:** info@activetech.ae
- **Postal address:** Dubai, United Arab Emirates
### 2. Information we collect
The information processed depends on the features you use, the information you choose to enter, your device settings, and the services enabled in the app.
**Account and profile information**
If account functionality is available, this may include an account or user identifier, an email address, a display name, a sign-in provider and related identifiers, a preferred language, and account settings. If Google, Apple, or another third-party sign-in method is offered, authentication is handled by that provider; we do not receive your Google or Apple password.
**Grocery lists and household inventory**
Items you add to shopping lists or household inventory, such as names, categories, quantities, units, purchase or expiry dates, notes, item status, and updates you make. If sharing or synchronization features are enabled, information needed to make the selected content available across authorized accounts or devices may also be processed.
**Recipes and cooking preferences**
Recipes you view, save, or mark as favorites; search terms; selected ingredients; and preferences, notes, or other recipe-related content you choose to provide. Dietary or allergy preferences, if offered and entered, may reveal sensitive information. You can choose what to provide and should avoid entering sensitive information you do not want stored.
**Device, network, and diagnostics**
Depending on the app's configuration, information such as an installation identifier, operating system, platform, app version, language, time zone, device settings, network status, IP address, request timestamps, security logs, and crash or performance diagnostics may be processed. Push-notification tokens may be used if you enable notifications. Optional analytics may record app interactions when enabled in accordance with applicable consent requirements.
**Advertising and purchases, if enabled**
If advertising is available, advertising partners may process device or advertising identifiers, IP addresses, approximate location inferred from IP, ad interactions, consent choices, and fraud-prevention signals, subject to applicable settings and law. If paid features or subscriptions are offered, Apple or Google handles payment-card details; we may receive purchase identifiers, receipts or tokens, subscription status, and verification results. We do not receive the complete payment-card number.
**Support communications**
If you contact us, we process your contact details, the information in your request, and related correspondence needed to respond, investigate a problem, or verify an account-deletion request. Do not send passwords, sign-in codes, or payment-card details.
### 3. Information stored on your device
Beitna Sawa may store grocery lists, inventory entries, recipe preferences, settings, and pending synchronization changes locally so the app can operate efficiently. Some of this data may remain on the device until you clear the app's data or uninstall it. Deleting cloud account data does not necessarily erase copies on an offline device or a device outside our control.
### 4. How we use information
We use information as needed to:
- Provide, organize, save, synchronize, and restore grocery lists, home inventory, and recipe-related features.
- Authenticate users, protect accounts, and support authorized sharing where offered.
- Show relevant cooking ideas and remember the preferences you choose to save.
- Send reminders or notifications that you enable.
- Process and verify purchases or subscriptions, if offered.
- Detect fraud, unauthorized access, errors, outages, and abuse.
- Diagnose technical problems, improve accessibility, and improve app performance and reliability.
- Respond to support requests and carry out applicable privacy and deletion requests.
- Comply with legal obligations and protect users and our services.
Where applicable, the legal grounds for processing may include providing the service you request, legitimate interests in operating and securing it, your consent where required for optional activities, and compliance with law. You may withdraw consent through available app, device, or provider controls. Withdrawal does not affect previously lawful processing.
### 5. When information is shared
We may share information only as reasonably necessary for the purposes above, including with:
- Hosting, database, cloud synchronization, authentication, messaging, analytics, or crash-reporting providers used by the app, potentially including Google Firebase or Hostinger where configured.
- Apple or Google for sign-in, app distribution, and in-app purchases or subscriptions, where those features are used.
- Advertising and measurement partners if advertising is enabled, subject to applicable privacy and consent settings.
- Professional advisers, service providers, regulators, or other parties when reasonably necessary to comply with law, establish or defend legal claims, investigate misuse, protect safety, or complete an organizational transaction with appropriate safeguards.
We do not sell personal information for money. Certain advertising disclosures may be classified as “sharing,” a “sale,” or targeted advertising under applicable laws; where relevant, we provide the consent or opt-out choices required by law. Third-party providers process data according to their own terms and privacy policies.
### 6. Data retention
We retain personal information only for as long as needed for the purposes described in this policy, subject to operational and legal requirements:
- **Account, list, inventory, and saved-recipe data:** generally while your account is active or until you delete the relevant information, subject to the exceptions below.
- **Deletion requests:** until the request is completed and any related operational issue is resolved. Limited records of completion may be retained for up to 90 days for security, error resolution, and audit purposes.
- **Application and security logs:** generally up to 90 days, unless an incident or legal obligation requires longer preservation.
- **Crash diagnostics and optional analytics:** according to the retention configuration of the relevant service; where the same Firebase configuration as our existing services is used, crash-related identifiers are generally held for about 90 days and user/event analytics for two months.
- **Purchase, financial, anti-fraud, and dispute records (if applicable):** for legally required periods, potentially up to seven years, with separation or de-identification where reasonably possible.
- **Server backups:** according to the hosting backup schedule; where the existing Hostinger configuration is used, backups may be retained for up to six weeks before being replaced or deleted.
We may retain anonymous or aggregated information that cannot reasonably identify you.
### 7. Account and data deletion
You can delete individual shopping-list or inventory entries using the controls provided in the app. If account deletion is available in the app, use that feature to request permanent deletion. Otherwise, or if you cannot access your account, contact **info@activetech.ae** with an account-deletion request. We may need to verify that you control the account before acting on it. Verified email requests are ordinarily completed within 30 days, subject to applicable law and necessary exceptions.
Account deletion is intended to remove the associated account and relevant cloud-stored lists, inventory, recipe preferences, and other account information from active systems. Limited information may remain as described in the retention section, and copies on offline devices or temporary backups may persist until they can be removed or rotated. If subscriptions are offered through Apple or Google, deleting your account does not cancel a store-billed subscription; cancellation must be completed through the relevant store.
### 8. Your choices and rights
Depending on where you live, you may have rights to access, correct, export, delete, restrict, or object to certain processing of your personal data, withdraw consent, opt out of certain advertising uses, or submit a complaint to a data-protection authority. You can manage available language, notification, privacy, and account settings in the app or on your device. For additional requests, email **info@activetech.ae**. We may verify account ownership before fulfilling a request.
### 9. Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information, including secured communications, appropriate access controls, and measures designed to reduce unauthorized access or misuse. No system is completely secure, and absolute security cannot be guaranteed.
### 10. International processing
We or our service providers may process information in countries outside your country of residence. Where required, we use appropriate contractual, organizational, or other legally recognized protections for international transfers.
### 11. Children
Beitna Sawa is not directed to children under 16. We do not knowingly collect personal information from a child under that age without any authorization required by applicable law. If you believe a child provided information contrary to this policy, contact **info@activetech.ae**.
### 12. Changes to this policy
We may revise this policy when the app, its features, service providers, or applicable legal requirements change. We will update the effective date and provide additional notice when required. Where additional consent is legally required, we will request it.
### 13. Contact
For privacy questions, rights requests, or complaints, contact **ACTIVETECH PORTAL** at **info@activetech.ae**, Dubai, United Arab Emirates.
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